1  Information We Collect

a. Personal Information You Provide

We collect information you voluntarily provide:

Name, email address, phone number

Contact preferences (e.g., newsletter)

Program/event registration details

Payment or billing information (via Stripe/PayPal)

Volunteer or service application responses

b. Automatically Collected Information

When you visit or interact with our Site, we automatically collect:

IP address, browser type, device info

Pages visited, time and duration

User behavior data through cookies and analytics tools

2  How We Use Your Information

We use your data for these key purposes:

To deliver programs, process payments, and manage participation

To send updates, newsletters, event reminders, and promotional info (with consent)

To support customer service requests and communications

To improve our services, content, and online experience

For legal, compliance, or security purposes

3  SMS Text Messaging (If Applicable)

We may send SMS messages for confirmations, reminders, or program updates. If you opt in to receive texts:

We do not share your mobile number with any third parties or affiliates for marketing.

Mobile opt‑in data is not shared or sold, except to providers supporting message delivery.

Message & data rates may apply; message frequency may vary.

You can opt out at any time by replying STOP or following instructions in the message.

4  How We Share Your Information

We do not sell or rent your personal data. We may share your information with:

Service Providers: Stripe, Zoom, email platforms, payment processors—for support and delivery

Subcontractors: in support roles like customer service (under confidentiality)

Legal Authorities: when required by law or to enforce our policies

With your consent in limited circumstances (e.g. collaboration with partners or featured testimonials)

Note: Except for necessary service providers, we do not share or sell personal data—including mobile opt-in data—to third parties or affiliates for marketing purposes.

5  Cookies and Tracking Technologies

We use cookies and similar tools to enhance user experience and track performance:

Essential cookies are needed for basic site functionality

Analytics cookies help us understand site usage

Marketing tools (only if you consent) for content personalization

You can manage or disable cookies through your browser settings, but some features may not work properly.

6  Data Retention

We retain your personal information only as long as needed for:

Providing our services

Fulfilling legal obligations

Resolving disputes and enforcing agreements

If you request deletion, we will remove your information unless retention is required under law or to complete a transaction.

7  Your Rights Under Privacy Laws

Depending on your location, you may have rights to:

Access or correct your data

Request deletion or portability

Object to certain processing

Withdraw consent

To exercise these rights, contact us using the details below. If you reside in the EU, UK, or Switzerland, AWU participates in the EU‑U.S. Data Privacy Framework.

8  Children's Data Protection (COPPA)

We do not knowingly collect or retain data from children under 13 without parental consent. If you believe we have collected data from a child, please contact us to request deletion.

9  Security of Your Data

We follow industry‑standard practices to protect your information, including:

Encryption of data at rest and in transit

Access controls and staff training

Secure platforms like Stripe or PayPal for payments

However, no system is 100% secure. If you suspect a breach, notify us immediately.

10  International Data Transfers

Your data may be stored or processed in the U.S. by platforms like GoHighLevel, Stripe, or Zoom. We implement standard safeguards when transferring data internationally.

11  Third-Party Links

Our Site may feature links to external sites and tools. AWU is not responsible for their privacy practices or content. Please review privacy policies on those websites directly.

12  Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date above will reflect changes. Your continued use of the Site or services constitutes acceptance of any updates.

13  Contact Us

To ask questions or exercise your rights, contact us:

Email: [email protected]
Website: https://arabwomenunited.org/contact-us